{"id":4929,"date":"2023-12-01T13:54:13","date_gmt":"2023-12-01T12:54:13","guid":{"rendered":"https:\/\/teguioenbarcelona.com\/termes-i-condicions\/"},"modified":"2023-12-01T13:55:38","modified_gmt":"2023-12-01T12:55:38","slug":"terminos-y-condiciones","status":"publish","type":"page","link":"https:\/\/teguioenbarcelona.com\/ca\/terminos-y-condiciones\/","title":{"rendered":"Termes i condicions"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; admin_label=&#8221;Secci\u00f3n&#8221; _builder_version=&#8221;4.23.1&#8243; background_color=&#8221;#9C0069&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_header title=&#8221;Termes i condicions&#8221; text_orientation=&#8221;center&#8221; content_max_width=&#8221;none&#8221; _builder_version=&#8221;4.23.1&#8243; title_font=&#8221;|700|||||||&#8221; title_text_color=&#8221;#FFFFFF&#8221; background_color=&#8221;rgba(255, 255, 255, 0)&#8221; background_layout=&#8221;light&#8221; button_one_border_radius_hover=&#8221;3&#8243; button_two_border_radius_hover=&#8221;3&#8243; button_one_letter_spacing_hover=&#8221;0&#8243; button_two_letter_spacing_hover=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;on&#8221; button_one_border_radius__hover=&#8221;3&#8243; button_two_border_radius__hover_enabled=&#8221;on&#8221; button_two_border_radius__hover=&#8221;3&#8243; button_one_letter_spacing__hover_enabled=&#8221;on&#8221; button_one_letter_spacing__hover=&#8221;0&#8243; button_two_letter_spacing__hover_enabled=&#8221;on&#8221; button_two_letter_spacing__hover=&#8221;0&#8243; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221;][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Secci\u00f3n&#8221; _builder_version=&#8221;4.23.1&#8243; background_color=&#8221;rgba(0,0,0,0.06)&#8221; custom_padding=&#8221;50px||50px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;Fila&#8221; _builder_version=&#8221;4.23.1&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.23.1&#8243; link_font=&#8221;|600|||on|||#9C0069|&#8221; link_text_color=&#8221;#9C0069&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_margin=&#8221;||0%|||&#8221; hover_enabled=&#8221;0&#8243; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; global_colors_info=&#8221;{}&#8221; header_2_font=&#8221;|700|||on||||&#8221; header_2_text_color=&#8221;#9C0069&#8243; header_2_font_size_last_edited=&#8221;on|tablet&#8221; sticky_enabled=&#8221;0&#8243; header_2_font_size_tablet=&#8221;24px&#8221; header_3_font=&#8221;|600|||||||&#8221; header_3_text_color=&#8221;#9C0069&#8243; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;20px&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_3_font_size_phone=&#8221;20px&#8221;]<\/p>\n<h2>Rutes en grup obertes<\/h2>\n<ul>\n<li>Les rutes en grup obert permeten la compra directa en la nostra p\u00e0gina web. No requereixen d&#8217;una quantitat m\u00ednima de persones per a confirmar la sessi\u00f3, per la qual cosa <strong>una vegada comprin els seus tiquets la ruta est\u00e0 assegurada.<\/strong><\/li>\n<li>El Tour comen\u00e7a en el lloc i hora previstos. Per respecte a tots els assistents, <strong>el Guia iniciar\u00e0 el Tour puntualment; \u00e9s la seva responsabilitat estar en el punt d&#8217;inici a temps.<\/strong><\/li>\n<\/ul>\n<h3>Condicions de cancel\u00b7laci\u00f3<\/h3>\n<ul>\n<li>Una vegada realitzada la compra NO es permeten canvis ni devolucions. No obstant aix\u00f2, en cas de for\u00e7a major contactin amb nosaltres i valorarem el cas.<\/li>\n<li><strong>Condicions meteorol\u00f2giques.<\/strong> Els tours es duen a terme amb sol o amb pluja, no sent el mal temps una ra\u00f3 v\u00e0lida per a cancel\u00b7lar el servei.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2>Tours privats<\/h2>\n<ul>\n<li>Sempre li enviarem un correu electr\u00f2nic amb els detalls del servei acordat, indicant dia i hora d&#8217;inici, punt de trobada i final. En cas que hi hagu\u00e9s algun error en aquests detalls, <strong>\u00e9s la seva responsabilitat informar-nos al m\u00e9s aviat possible<\/strong>.<\/li>\n<li>No es considera cap servei com acceptat fins a haver rebut el pagament complet.<\/li>\n<li>Una vegada sol\u00b7licitat un servei, i despr\u00e9s d&#8217;acceptaci\u00f3 de la proposta de programa i econ\u00f2mica, <strong>ser\u00e0 necessari que realitzi una paga i senyal, que ser\u00e0 d&#8217;almenys el 20% de l&#8217;import total.<\/strong> Aquest dip\u00f2sit no \u00e9s reemborsable si el client decideix cancel\u00b7lar el tour.<\/li>\n<li><strong>7 dies naturals abans de la data del servei<\/strong>, ser\u00e0 necessari haver abonat l&#8217;import total del servei. Aix\u00f2 pot variar lleugerament en cas que el servei inclogui entrades, transporti\u2026 elements externs a nosaltres, amb pol\u00edtiques de cancel\u00b7laci\u00f3 potser m\u00e9s restrictives (p.e. Les reserves per a visitar Park G\u00fcell han d&#8217;abonar-se completament 7 dies abans de la visita, per la qual cosa li demanarem completar el pagament 10 dies abans).<\/li>\n<li>En cas de contractaci\u00f3 d&#8217;un servei amb menys de 7 dies d&#8217;antelaci\u00f3, ser\u00e0 necessari el pagament de la totalitat del mateix per a la seva confirmaci\u00f3.<\/li>\n<\/ul>\n<h3>Condicions de cancel\u00b7laci\u00f3<\/h3>\n<ul>\n<li><strong>Els dip\u00f2sits no s\u00f3n reemborsables<\/strong> si el client decideix cancel\u00b7lar el tour.<\/li>\n<li>En cas de cancel\u00b7lacions <strong>amb m\u00e9s de 7 dies d&#8217;antelaci\u00f3<\/strong>, es retornar\u00e0 l&#8217;import abonat sense cap penalitzaci\u00f3 (excepte el dip\u00f2sit inicial del 20%).<\/li>\n<li>Cancel\u00b7lacions amb menys de 7 dies d&#8217;antelaci\u00f3 tenen una penalitzaci\u00f3 del 100%<\/li>\n<li><strong>Condicions meteorol\u00f2giques.<\/strong> Els tours es duen a terme amb sol o amb pluja, no sent el mal temps una ra\u00f3 v\u00e0lida per a cancel\u00b7lar el servei<\/li>\n<li><strong>Cancel\u00b7laci\u00f3 d&#8217;una part del total de serveis reservats:<\/strong> En el cas en qu\u00e8 diversos serveis haguessin estat reservats i el client hagu\u00e9s de cancel\u00b7lar nom\u00e9s una part d&#8217;ells, la quantitat del dip\u00f2sit equivalent als serveis cancel\u00b7lats ser\u00e0 cobrada com a tarifa de cancel\u00b7laci\u00f3. Si la cancel\u00b7laci\u00f3 s&#8217;efectu\u00e9s amb menys de 7 dies abans de l&#8217;inici del servei cancel\u00b7lat, el preu total de servei haur\u00e0 de ser abonat.<\/li>\n<li><strong>For\u00e7a major:<\/strong> Les cancel\u00b7lacions per causa de for\u00e7a major seran estudiades amb la finalitat d&#8217;arribar a un acord. Haur\u00e0 de presentar una prova de la causa que li hagi for\u00e7at a anul\u00b7lar el tour.<\/li>\n<\/ul>\n<h3>Canvis una vegada confirmada la reserva<\/h3>\n<ul>\n<ul>\n<li>Si necessita <strong>canviar la data o l&#8217;hora del seu tour<\/strong>, estem oberts a aix\u00f2 per\u00f2 no podem garantir que sempre vagi si pot ser ja que tot dep\u00e8n de la disponibilitat de Guia Oficial, i en cas d&#8217;incloure entrades o transport, de la disponibilitat d&#8217;aquestes. \u00c9s possible que aquests canvis impliquin alguns costos associats, en cas que s&#8217;hagin comprat entrades o comprom\u00e8s algun servei extern amb despesa no reemborsable.<\/li>\n<\/ul>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3>Altres aspectes importants a tenir en compte<\/h3>\n<ul>\n<li><strong>El client \u00e9s responsable d&#8217;informar sobre el punt de trobada:<\/strong> En el cas en qu\u00e8 el client hagi reservat un tour abans de saber on s&#8217;allotjar\u00e0, o si hi hagu\u00e9s algun canvi d&#8217;allotjament, el client \u00e9s responsable d&#8217;informar del punt de trobada corresponent.<\/li>\n<li><strong>El client \u00e9s responsable de facilitar-nos un tel\u00e8fon m\u00f2bil de contacte, que estigui operatiu el Barcelona el dia del Tour:<\/strong> En cas de qualsevol incid\u00e8ncia d&#8217;\u00faltima hora hem de poder contactar amb vost\u00e8s.<\/li>\n<li><strong>El tour comen\u00e7a a l&#8217;hora acordada amb el client<\/strong>. Si el client arriba tard, haur\u00e0 perdut aquest temps del tour. El temps perdut per retard del client no \u00e9s reemborsable, i el tour acabar\u00e0 a l&#8217;hora acordada en el moment d&#8217;efectuar la reserva.<\/li>\n<li><strong>Itinerari:<\/strong>El tour se centrar\u00e0 en l&#8217;itinerari acordat, per\u00f2 existeix la possibilitat d&#8217;haver de canviar-lo segons climatologia i altres esdeveniments imprevisibles com el tr\u00e0nsit, les manifestacions, les obres en carrers i\/o monuments.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Rutes en grup obertes Les rutes en grup obert permeten la compra directa en la nostra p\u00e0gina web. No requereixen d&#8217;una quantitat m\u00ednima de persones per a confirmar la sessi\u00f3, per la qual cosa una vegada comprin els seus tiquets la ruta est\u00e0 assegurada. El Tour comen\u00e7a en el lloc i hora previstos. Per respecte [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-4929","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Termes i condicions - TeGuioEnBarcelona<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/teguioenbarcelona.com\/ca\/terminos-y-condiciones\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Termes i condicions - TeGuioEnBarcelona\" \/>\n<meta property=\"og:description\" content=\"Rutes en grup obertes Les rutes en grup obert permeten la compra directa en la nostra p\u00e0gina web. 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